At www.icsmooth.com, we handle your privacy and personal information with care. This Policy explains what information we collect when you visit our website, submit an RFQ, contact us, or conduct business with us, and how that information is used and protected.

WEBSITE VISITS & WEBSITE SECURITY

When you visit www.icsmooth.com, our systems may automatically record technical information such as your IP address, browser type, device information, referring page, pages viewed and visit time. We use this information to operate, secure, troubleshoot and improve the website and to understand general usage patterns.

You may voluntarily provide contact or business information through an RFQ form, email, telephone call or other communication. Depending on your request, this may include your name, company, job title, email address, phone number, business address, part numbers, quantities, target price, delivery requirements and message content. If required information is not provided, we may be unable to prepare a quotation or process a transaction.

Our website may contain links to manufacturer, logistics, payment, trade-platform or other third-party websites. These websites are not under our control. Their content and privacy practices are governed by their own policies, and you access them at your own discretion.

We use reasonable administrative, technical and physical safeguards designed to protect personal information. Our website may use SSL/TLS encryption to protect information transmitted between your browser and the website. Payment information, where applicable, may be handled by banks or payment service providers under their own security and privacy terms. No method of Internet transmission or electronic storage is completely secure.

“COOKIES” & SIMILAR TECHNOLOGIES

A cookie is a small data file that a website may store through your browser. Cookies help websites remember settings, operate forms, improve security and understand how visitors use the website.

www.icsmooth.com may use strictly necessary cookies for security and basic functionality. Subject to applicable law and your choices, we may also use preference or analytics cookies to improve website performance and the customer experience. Cookies do not give us unrestricted access to your computer or allow us to read unrelated files.

You may manage or delete cookies through your browser settings and through any cookie controls made available on our website. Blocking certain cookies may affect website functionality. If we use third-party analytics or advertising technologies, we will provide any notice and choice required by applicable law.

CUSTOMER & BUSINESS INFORMATION

When you request information, obtain a quotation, place an order or otherwise conduct business with ICSmooth, we may maintain relevant personal information in our customer, supplier or business-contact records. This may include contact details, RFQ and order information, quotations, invoices, payment status, shipping and customs details, purchase history, communications, return and warranty records, and compliance information.

We use this information to respond to inquiries, prepare quotations, verify product requirements, process orders and payments, arrange shipping, provide customer support, manage returns and warranties, maintain product traceability, prevent fraud, conduct export-control and sanctions checks, comply with legal obligations, and improve our services.

Where permitted by law, we may use business contact details to send relevant information about electronic components, inventory, sourcing services or ICSmooth. Marketing emails will include a reasonable way to opt out. You may also email info@icsmooth.com to stop marketing messages. You may still receive necessary transaction, service, security or legal notices.

We do not sell email addresses or personal information for money, and we do not rent or trade customer contact lists. Service providers and authorized agents are required to use information only for the services they provide and to protect it appropriately.

If you have questions, comments or a privacy request, please contact:
ICSmooth Technology Co., Ltd
Email: info@icsmooth.com
Website: www.icsmooth.com